COVID-19 (Coronavirus) NSW Update:
We're Here For You
Newcastle Store Closed Until 4 Jan 2022
NSW Health have requested Stratco Team Members get a COVID test and isloate. We are seeking further advice from NSW Health and aim to reopen as soon as possible. We are available online at stratco.com.au and on the phone at 1300 165 165.
We're Open And Here To Help!
If you need anything, you can visit your local Stratco store, order over the phone on 1300 165 165 or shop online at stratco.com.au and collect from your local store.
In store shopping, collection and delivery options are all available and we have an interactive online quoting system to assist with designing and quoting patios, sheds, fencing and roofing solutions should you prefer to arrange a quote from home.
Covid Safe Shopping And Additional Hygiene Measures
First and foremost the health and wellbeing of our people is paramount and accordingly, we have adopted the guidelines provided by the NSW Government, Federal Government and the Department of Health. We have implemented additional cleaning and sanitisation measures that we believe are necessary in our stores and facilities to mitigate the risk posed by Coronavirus. Each store has responded accordingly, please respect the measures put in place by Stratco Management. Social distancing and QR scanning is required for entry into our stores.
Shop online at stratco.com.au or phone 1300 165 165
Online shopping is available at stratco.com.au 24/7 or over the phone on 1300 165 165. You can either Click & Collect from your local store during modified opening hours, or have your purchase delivered to your door. We will continue to offer non-contact options for those who require this service.
Customer Service 1300 165 165
Our friendly customer service team are ready to take your order over the phone. They can also assist with the HowTo knowledge and advice for your outdoor living projects.
Trade Customers
Customers are welcome to come into any of our store for supplies, or if you prefer, orders can still be placed by phone on 1300 165 165. We will prepare your order for non-contact collection during store opening hours if required.
More Information
Our position is to continue to monitor the situation daily and act in a balanced but decisive manner and always in the best interest of our people and customers. We will continue to communicate updates to you as and when appropriate.
Advice on current Government restrictions can be can be found at www.nsw.gov.au/covid-19/rules
We thank you for your ongoing support and custom, it is greatly appreciated. Please contact our friendly customer service team on 1300 165 165 if you would like any further information.
Regards
David Taylor
Stratco NSW State Manager